Terms of service

Terms and Conditions – SmoothAura

1. Introduction
Welcome to SmoothAura. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from SmoothAura, you agree to comply with these terms.

2. Company Information
- Store Name: SmoothAura
- Country of Operation: India
- Global Reach: Products shipped worldwide
- Platform: Shopify

3. Eligibility
You must be at least 18 years old or have parental/guardian consent to purchase from SmoothAura.

4. Products
SmoothAura specializes in premium beauty technology products. We strive to ensure product descriptions, images, and specifications are accurate, but minor variations may occur.

5. Pricing & Payment
- All prices are listed in INR and may be converted to other currencies at checkout.
- Prices include applicable Indian taxes (GST). International buyers are responsible for customs duties, VAT, or import taxes in their country.
- Payments are processed securely via Shopify’s supported gateways.

6. Shipping & Delivery
- We ship worldwide from India.
- Delivery times vary depending on destination and courier services.
- International customers are responsible for customs clearance and import duties.

7. Returns & Refunds
- Returns are accepted within 14 days of delivery if the product is unused and in original packaging.
- Refunds will be processed after inspection.
- Shipping costs for returns are borne by the customer unless the product is defective.

8. Intellectual Property
All content on SmoothAura (logos, product images, text, designs) is the property of SmoothAura and may not be copied or reused without permission.

9. Limitation of Liability
SmoothAura is not liable for indirect, incidental, or consequential damages arising from product use. Customers are responsible for ensuring product suitability in their country.

10. Privacy Policy
We respect your privacy. Personal data is collected only for order processing and customer support. Data is handled in compliance with Indian IT laws and Shopify’s privacy standards.

11. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in New Delhi, India.

12. Amendments
SmoothAura reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website.