Shipping policy

At SmoothAura, we proudly serve customers across the United States with fast and reliable shipping.

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1. Order Processing Time

- All orders are processed within 1–2 business days (Monday–Friday).
- Orders placed on weekends or holidays will be processed on the next business day.
- Once shipped, you will receive a confirmation email with tracking details.

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2. Shipping Time & Delivery

- United States: 5–10 business days

We work with trusted logistics partners to ensure timely and secure delivery. However, delivery times may vary slightly due to high demand or external factors.

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3. Shipping Charges

- Free Shipping on all orders across the USA (limited-time offer).
- No hidden fees – the price you see at checkout is final.

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4. Order Tracking

- After your order is shipped, you will receive a tracking link via email.
- Please allow 24–48 hours for tracking updates to appear.

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5. Shipping Partners

- We ship using reliable carriers such as USPS, UPS, and FedEx to ensure safe delivery.

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6. Delays & Exceptions

While we aim to deliver within the estimated timeframe, delays may occur due to:

- High order volumes
- Carrier delays
- Weather conditions or unforeseen circumstances

We appreciate your patience in such situations.

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7. Address Accuracy

- Please ensure all shipping details are correct before placing your order.
- SmoothAura is not responsible for delays or losses due to incorrect or incomplete addresses.

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8. Lost, Stolen, or Damaged Packages

- If your package arrives damaged, please contact us within 48 hours with photo/video proof.
- SmoothAura is not responsible for lost or stolen packages marked as “Delivered,” but we will assist you in resolving the issue with the carrier.

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9. Contact Us

For any shipping-related questions, reach out to our support team:

- Email: support@smoothaura.co.in

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Thank you for choosing SmoothAura – your trusted beauty partner in the USA! 💙