Privacy policy

Privacy Policy – SmoothAura

1. Introduction
SmoothAura (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

2. Information We Collect
We may collect the following types of information:
- Personal details: Name, email address, phone number, billing/shipping address.
- Payment information: Processed securely through Shopify’s payment gateways (we do not store card details).
- Order details: Products purchased, order history, preferences.
- Technical data: IP address, browser type, device information, cookies.

3. How We Use Your Information
We use your information to:
- Process and deliver orders.
- Provide customer support.
- Improve our website and services.
- Send promotional offers (only if you opt-in).
- Comply with legal and tax obligations.

4. Sharing of Information
- We do not sell or rent your personal data.
- We may share data with trusted third parties (e.g., shipping providers, payment processors).
- International customers: Data may be transferred outside India for order fulfillment.

5. Cookies & Tracking
SmoothAura uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings.

6. Data Security
We implement industry-standard security measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights
Depending on your location, you may have rights under applicable laws (e.g., GDPR, Indian IT Act):
- Access, correct, or delete your personal data.
- Opt-out of marketing communications.
- Request data portability.

8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

9. International Customers
If you are purchasing from outside India, your data may be subject to local privacy laws. By using our services, you consent to the transfer of your data to India.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date.

11. Contact Us
For questions or concerns about this Privacy Policy, contact us at:  
Email: support@smoothaura.co.in 
Address: SmoothAura, New Delhi, India